FAQs

Where do you ship to? We can ship all products in our store to New Zealand and Australia.

We now offer a shipping flat rate to NZ for $10 and Australia for $20 (International Air, Untracked 3-10 working days).

You may still choose the tracked option priced below:

International Courier, Tracked, Signature required (2 - 6 working days) NZD$32-40 (based on the set).

If you are based in another country please try to check out and see prices, if you don't see your country in the list feel free to contact us to add your country in the list.

How long does it take to process my order? As all our sets are custom made to order, please allow up to three weeks to fulfill your order. If you require an order urgently in time for a specific event, please contact us before purchasing and we will do our best to help you.

Which colours can I choose? Please check our colour swatch to see all our available colours. We also have a list of suggested colour combinations that we have put together based on which colours work together.

Which payment methods do you accept? We accept all major credit cards, internet banking deposits (NZ only) and LayBuy.

What type of paper do you use? We use high quality cardstock to make all of our flowers.

How do I care for the flowers? As these are made from paper please keep them away from heat and moisture, to dust use a blow dryer from afar (using the cold setting).

How do I hang the flowers on my wall? The flowers for our small wall packages will come with string at the back so you can pin to your wall otherwise we recommend using good quality Velcro or small command clear hooks, the flowers are quite light and will work well with the 225g weight limit hooks.

How do I hang my leaves or hydrangeas? These are very light and can simply be hung on the wall using Blu-Tack.

Some of the petals have fallen off, what should I do? This may happen if your flowers are hanging on a wall that can get very hot and sunny, you can stick them back on easily using either double sided tape, super glue or a hot glue gun.

Some of the flowers have been crushed or flattened out, what should I do? If your flowers have been slightly crushed or have lost their shape, it is possible to reshape by rolling/reshaping the petals using a pencil or hot glue stick. If you'd like more help with this please contact us and we can talk you through this method.